- Full time after sales expert in our workshop in Tehran located in 11th km, Tehran-Karaj road. - We are searching for an expert who does not have a limitation for traveling. - Establishes and maintains customer relationships - Demonstrate the functioning of the machineries to the clients and employees - Visit client sites to provide necessary help whenever required - Develop the business by maintaining positive and long term relations with the clients - Maintain knowledge about the company equipments about their technical and functional characteristics - Interact with the clients about the equipment functioning and note down their reviews - Conduct a field failure analysis of broken and defective components - Prepare and maintain reports on various issues occurred and issues solved- Follows-up on all generated quotations to assure that the customer is being serviced and to document the outcome of the proposed solution. - Reports competitive conditions and feedback from customers to management.
Requirements - Well experienced in construction and mining machineries (such as cranes, excavators, loaders etc.) - Have no limitation on traveling - At least BS degree in Mechanical or Electrical or Mechatronic engineering - Knowledge of heavy machineries - Knowledge of hydraulic issues in heavy machineries - Knowledge of electronics - Knowledge of basic business principles - Experience in making presentations - Proven ability to achieve after sales service -Negotiation with customers. -Fluent in English language (writing, listening, speaking) -ideal age range: 26-45 -Male
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