Hiring an expert in commercial affairs and industrial trade
Fidar Sanat Kara company in the field of supply, trading and sale of industrial raw materials (steel, ferroalloys, graphite electrode, refractory materials and technical equipment) attracts a commercial affairs expert with high operational and communication ability to complete its commercial team.
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Description of the job position
We are looking for an orderly, accurate, responsible person who is familiar with commercial processes, who can carry out daily business affairs in a professional manner and maintain the professional image of the company in relation to customers.
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Main responsibilities and duties
1) Management of inquiries and projects
Daily review of websites and industrial platforms and extraction of inquiries
Preparation of standard inquiry file for each inquiry
Full registration of projects in CRM (Stage, Task, Contact, Follow-up)
Follow up on the status of projects until the next stage
2) Commercial communications
Making professional phone calls with customers, factories, purchasing units and experts
Creating effective communication to introduce the company and follow up projects
Accurate and official correspondence in English and Farsi through Outlook
Providing appropriate and timely answers to customers
3) Management of commercial documents
Preparation and arrangement of the following documents with complete accuracy:
Quotation
P.I
P.O
Packing list
Commercial Invoice
Technical Documents
Vendor registration files
Documents required for tenders
4) Reporting and work order
Sending daily reports to the relevant manager
Preparing a weekly report in the Knowledge Base section of the CRM system
Record all activities in the system completely and transparently
5) Market development and Vendor Registration
Collecting and updating the list of factories and industrial customers
Perform Vendor Registration procedures for new companies
Follow up to add the company to the list of factory suppliers
Creating at least one new relationship per month (customer or vendor)
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Expected skills and abilities
Specialized skills
Familiarity with industrial business processes
Proficiency in Office, especially Excel and Outlook
Familiarity with commercial documents (PI, PO, PL, CI, etc.)
Ability to work with CRM and accurately record information
Behavioral and communication skills
Ability to make professional phone calls
Very high accuracy in documents
Personal discipline and commitment to responsibilities
Continuous follow-up until the end of the project
Responsibility and ability to work in a team
Preferred features
Experience of 3 to 5 years in commercial or business affairs
Work experience in steel, raw materials or industrial equipment industries
Related education: business management / materials engineering / industries / metallurgy
Proficiency in English (Reading & Writing)
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Terms of cooperation
Working hours: 8:30 to 16:30
Professional, orderly and result-oriented work environment
Salaries and benefits according to ability
The possibility of growth and learning
Payment of performance bonuses based on the company's KPI system
