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Job Description

  • Monitor and maintain Cisco telephony servers and perform quick action to solve the problems as soon as possible.
  • Implement and configure new services and document them.
  • Support end user’s problem.

Requirements

  • Experience with Cisco Unified Communication Manager.
  • Experience with Cisco IM and Presence.
  • Familiar with Cisco Contact Center Express.
  • Familiar with SIP, RTP, and other VoIP protocols.
  • Experience with Cisco Network (at least CCNA level).
  • Familiar with Linux (LPIC1).
  • Fluent in English.
  • At least a Bachelor's degree in a related field.
  • Excellent troubleshooting and problem-solving skills.
  • Ability to manage multiple tasks and prioritize them.
  • Be self-motivated and enthusiastic to learn and promote him/her self.