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Job Description

The Medya Advertising Agency, with 25 years of continuous activity in advertising, marketing, and brand development, is currently one of the companies within the Sunich Group and plays a key role in advancing the group’s goals alongside other companies.

Responsibilities:

  • Be the first point of contact with the customer, promptly responding to all their concerns, addressing their requests, and transferring their needs to the agency.
  • Determine advertising strategy based on customer needs and transfer it to their team.
  • Organise teamwork plans to achieve defined goals.
  • Respond to customer requests and attempt to resolve any issues to strengthen customer trust.
  • Manage internal teams and develop strategic plans to meet KPIs.
  • Monitor clients’ request progress and ensure they receive services within their budget and requirements.
  • Send progress reports to clients and senior management in the organization and generate reports for daily/ongoing projects.

Requirements

  • Proven experience as an account manager or in a similar position.
  • 5+ years of work experience in sales or customer service roles at advertising agencies.
  • Good public relations with marketing professionals and other related industries.
  • Solid understanding of budgeting and reporting on progress.
  • Excellent communication and interpersonal abilities with an aptitude for fostering long-term relationships with clients.
  • Strong written and oral communication skills.
  • Excellent organizational skills and attention to detail.
  • Prioritisation skills and project management competencies.
  • Working knowledge of MS Office or relevant software.
  • Bachelor's degree in Business Administration, or a relevant field.

Employment Type

  • Full Time

Details