Job Description
● Responsible for the sale and sales forecast of company products, and existing and new accounts.
● Responsible for managing and maintaining customer accounts, with a focus on hospitals, key accounts, and linked pharmacies, and making sure of proper supply.
● Visit physicians, hospitals, clinics, and other organizations that require medical device products as well as scientific instruments that focus on patient care and/or diagnosis, on a regular basis aligned with the proper visit plan.
● Have regular meetings with distributors to review the achievements, finding gaps in operation, define action plans to solve them, and follow the actions as per the defined deadlines.
● Coordinate with distributors and their CRM team for sales and after-sales services.
● Compliance with applicable laws in providing physicians with literature. Provides technical expertise and customer service to accounts.
● Responsible for after-sales and complaints handling.
● Responsible for educating new patients and being on call to handle their issues and managing relationships with educators.
● Gather data on marketing trends and competitive products and pricing.
● Provide timely reports and presentations depending on different content.
● Build relationships with customers or key stakeholders to influence the acceptance and use of company products.