Key Account Manager

Roche Pars Tehran

Posted a year ago

Job

Company

Salary

Applicant Insights

Job Description

● Responsible for the sale and sales forecast of company products, and existing and new accounts.
● Responsible for managing and maintaining customer accounts, with a focus on hospitals, key accounts, and linked pharmacies, and making sure of proper supply.
● Visit physicians, hospitals, clinics, and other organizations that require medical device products as well as scientific instruments that focus on patient care and/or diagnosis, on a regular basis aligned with the proper visit plan.
● Have regular meetings with distributors to review the achievements, finding gaps in operation, define action plans to solve them, and follow the actions as per the defined deadlines.
● Coordinate with distributors and their CRM team for sales and after-sales services.
● Compliance with applicable laws in providing physicians with literature. Provides technical expertise and customer service to accounts.
● Responsible for after-sales and complaints handling.
● Responsible for educating new patients and being on call to handle their issues and managing relationships with educators.
● Gather data on marketing trends and competitive products and pricing.
● Provide timely reports and presentations depending on different content.
● Build relationships with customers or key stakeholders to influence the acceptance and use of company products.

Requirements

● Bachelor's or Master's degree preferably in Medical, or Pharma fields.
● Previous experience in market access is preferred in the healthcare field.
● Experience working in a multicultural environment.
● Fluency in written and spoken English is necessary.
● Excellent networking skills and ability to build external relations.
● Business acumen -- a deep understanding of business drivers, products, local market, competition, and forces that help build public opinions.
● Communication skills -- the ability to influence at all levels and to position/sell ideas to key stakeholders and manage expectations in line with agreed objectives.
● Build trustful and effective relationships.
● Ability to push back and challenge the status quo.
● Strong facilitation, negotiation, and conflict resolution skills.
● Project management skills.

Employment Type