Job Description
*This job vacancy is available for Rahnema College*
•Main Objective:
We are looking for a qualified Sales support specialist to join our team. You will provide support to sales representatives and respond to customer and prospect queries.
•Main Responsibilities:
-Perform well in a team environment and have exceptional people skills
-Contribute to creating and maintaining good customer relationships and ensuring smooth sales team operations
-Provide troubleshooting assistance for customer orders, account statuses, and relevant problems
-Provide data and guides to help the sales team
-Develop and monitor performance indicators
-Manage sales tracking tools and report on important information
-Keep a record of sales trends
-Liaise with account managers to develop specific sales strategies
-Review pending orders and specific customers’ requests to ensure excellent customer service and customer experience
-Suggest sales process improvements