Job Description
-Operate telephone switchboard to answer or forward calls, providing information, taking messages, and screening calls
-Handle incoming calls and supporting the units once on promotional events and PR campaigns
-Provide information about the company, such as location of departments or offices, employees within the organization
-Greet visitors and handle their inquiries or direct them to the appropriate persons according to their needs
-Manage lobby area/reception and monitor visitor access and maintain security awareness.
-Coordinate courier deliveries and sort incoming letters, deliveries
-Create and maintain filing systems relevant to the reception function
-Schedule appointments for managers and maintain event calendars
-Co-ordinate meetings and organize catering
-Coordinate travel arrangements of staff, including visa arrangements, ticket vouchers, hotel bookings
-Organize conference and meeting room bookings
-Type managers’ correspondence, reports, text and other written material from rough drafts & corrected copies only in force majeure events or under extraordinary circumstances
-Make copies of correspondence or other material
-Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions
-Control inventory and supplies pertaining to reception area
-Provide other general administrative and clerical support to units as instructed by HR/Admin manager
