کارشناس آموزش

Job Description

• Create, develop, implement, and conduct training and development programs for employees.
• Assess training needs through surveys, interviews, focus groups, and communication with managers, instructors, and customer representatives.
• Develop unique training programs to fulfill managers' specific needs to maintain or improve skills.
• Create and/or acquire training procedure manuals, guides, and course materials.
• Present training and development programs using various forms and formats including group discussions, lectures, simulations, and videos.
• Maintain records of training and development activities, attendance, results of tests and assessments, and retraining requirements.
• Assess training materials prepared by instructors.
• Evaluate program effectiveness through assessments, surveys, and feedback.
• Maintain knowledge of the latest trends in training and development.
• Prepare and implement training budget.
• Maintain records and reports of expenses.