Job Description
Integrated within the Sales Organization of a given Customer Business Unit (“CBU”), the Sales Expert is responsible for the Sales development for a specific Account or part of this Account (Program, Serial Life, Acquisitions), within a Division / Region.
The main missions of the role are:
▪ Develop in-depth intimacy with Customer contacts (Purchasing, Engineering, Programs) :
▪ Interfaces with the customer at 1st management level
▪ Develop the relationship with his direct counterparts at the customer and with the assigned contacts by the sales network
▪ participate regularly to customer meetings (progress reviews, quality reviews, commercial global meetings)
▪ Monitor what competition is doing
▪ Prepare and check/validate the commercial offers to answer on due time to the Customer requests :
▪ Get a good understanding of the costing files (“hands on”)
▪ Build up and get validated the targeted pricing and the negotiation path / tactics to convince the customer
▪ Ensure proper documentation of all prices and written communication to customer
▪ Check coherence of all offers and validates offers regarding technical changes and mandated components
▪ Understand and apply the guidelines proposed by the hierarchy regarding contractual management
▪ Support claims negotiation at the appropriate level at the customer
▪ Serial Life
▪ Detailed understanding of piece price, tooling and D&D impact
▪ Follow the Variable Cost Margin of the products
▪ Coordinate or take directly in charge the commercial productivity proposals with a detailed understanding of Squeeze management
▪ Deep understanding and commercial management of local economics (inflation, exchange rate)
▪ Oversees commercial management for Spare Parts
▪ Supports the negotiation of ECRs and claims
▪ Follow the profitability of the Program
▪ Acquisitions
▪ Part of the Acquisition Team
▪ Preparation and update / improvement of the commercial offers through the negotiation loops