Job Description
- Take responsibility for the business performance of the restaurant.
- Analyze and plan restaurant sales levels and profitability.
- Organize marketing activities, such as promotional events and discount schemes.
- Prepare reports at the end of the shift/week, including staff control, food control, and sales.
- Create and execute plans for department sales, profit, and staff development.
- Set budgets or agree on them with the board of directors.
- Plan and coordinate menus.
- Coordinate the operation of the restaurant during scheduled shifts.
- Recruit, train, manage, and motivate staff.
- Respond to customer queries and complaints.
- Meet and greet customers, organize table reservations, and offer advice about menu and wine choices.
- Maintain high standards of quality control, hygiene, and health and safety.
- Check stock levels, order supplies, and prepare cash drawers and petty cash.
Requirements
- Experience in restaurant management.
- Master's degree in Business Administration.
- Fluency in English is required.
- Comprehend and use technical or professional language, either written or spoken.
- Communication skills.
- Adherence to health, safety, and food safety.
- Proven track record of making high-quality decisions and the ability to make complex decisions.
- Strong communication and listening skills.
- Excellent verbal, reading, and writing skills.
- Ability to prioritize work responsibilities; including selection, discipline, and termination of staff and managers.
- Strong decision-making and leadership behaviors coupled with the technical skill set to drive the business forward.
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