مدیر فرآیندها و سیستم‌ها

Job Description

• Lead organizational development initiatives to enhance structure, culture, and employee engagement.
• Collaborate with senior leadership to define organizational goals, values, and strategic priorities.
• Develop and implement change management strategies to support organizational transformation initiatives.
• Foster a culture of continuous improvement and innovation throughout the organization.
• Evaluate existing systems and identify opportunities for optimization, integration, or replacement.
• Lead the selection, implementation, and maintenance of business systems to support organizational needs.
• Develop system requirements, specifications, and implementation plans in collaboration with stakeholders.
• Provide training and support to users to ensure effective utilization of system functionalities.
• Conduct process assessments and analysis to identify inefficiencies, bottlenecks, and areas for improvement.
• Lead cross-functional process improvement projects using methodologies such as Lean, Six Sigma, or Agile.
• Implement process automation solutions to streamline workflows and reduce manual effort.
• Monitor process performance metrics and KPIs to track progress and measure the impact of improvement efforts.
• Engage stakeholders at all levels of the organization to communicate the benefits of change and address concerns.
• Develop training materials, job aids, and documentation to support users during transition periods.
• Monitor and evaluate change initiatives to identify opportunities for continuous improvement.