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CVAT Officer

Norwegian Refugee Council (NRC)

KermanPosted 2 hours ago

Job Description

"Please make sure to apply through the provided link after pressing "apply". NRC will only consider applications that come through Webcruiter." Role and responsibilities The purpose of the CVAT Officer position is to support the work of NRC by conducting holistic assessments and referring cases, but also by gathering data to form a rich picture to support more effective and integrated programming and advocacy. The CVAT Officer plans and prioritise the CVAT work in their area, in agreement with the CVAT Coordinator. She/he conducts assessments, receives technical guidance from the Technical Coordinator, and provide guidance and assistance to the Assistants. She/he is the point of contact for assessments in the area. Generic responsibilities: 1. Ensure adherence with NRC policies, tools, handbooks and guidelines 2. Manage the workload of assessment across all Core Competencies (CCs), conduct assessment and manage the overall assessment processes, including data management, at Area Office level 3. Prepare and develop status reports as required by management 4. Ensure proper filing of documents 5. Ensure that projects target beneficiaries most in need, and explore and asses new and better ways to assist 6. Promote and share ideas for technical improvement Specific responsibilities: 1. Planning and prioritising the work of the CC Assistants, assigned to conduct assessments, in agreement with their line manager, the CC Coordinators 2. Assigning tasks to Assistants, monitoring the completion of tasks and the quality of tasks, ensuring that data are recorded according to the procedures and cases are handled based on the defined processes 3. Conducting assessments (40-50% of their time), particularly more complex or sensitive ones 4. Conduct quality check on data available, regularly revise scoring system and referral to different CCs 5. Follow up with CC Coordinators as needed for the assessed cased and requests technical support from the CVAT Coordinator for management of more complex cases 6. Identifying opportunities to improve operations or programming based on insights from assessments and providing input for continuous improvement of technical issues to assistants 7. Working as Contact point for CVATFT operational issues for the area 8. Conducting holistic assessments and referring cases to support more effective and integrated programming and advocacy. 9. Maintain good understanding of NRC programming in the area


Generic professional competencies: - At least 2 years of Experience from working in complex and volatile contexts - Detailed understanding of assessment process and tools -Empathy skills and ability to handle communication with refugees with respect - Documented results related to the position’s responsibilities - Ability to use Database systems and follow processes - Fluency in English and native proficiency in Persian, written and spoken Context/ Specific skills, knowledge and experience: - Detailed understanding of assessment process and tools - Excellent Communication and interpersonal skills - Expertise in programmes, eligibility criteria and referral pathways - Experience working as a social worker is an asset. Behavioural competencies: - Planning and delivering results - Analysing - Communicating with impact and respect - Working with people

Job Categories

  • Project Planning & Controlling
  • Social Services & Social Science
  • Safety & Environment (HSE)

Employment type

  • Full Time


  • Junior Professional