Job Description
-Plans and coordinates the user’s application training
-Analyzing user problems or requisitions, finding solutions, transferring up-level problems
-Support applications and enterprise operations with technical consultation and specialized programming to resolve application issues through cooperation whit respective parties
-Having the ability to teamwork and being self-motivate
-Create / follow-up the trouble tickets
-Test and bug tracking
-Assists with software evaluation, including installation, testing to ensure that the product is ready for deployment