کارشناس فروش منطقه

Job Description

● To maintain a good working relationship with MTNI Connects and ensure Irancell’s “presence in the dealer’s mind”. ● To resolve any sales issues regarding dealers and MTNI Connects sales’ frauds, training needs, etc. ● To lead the development and enhancement of various PPPs related to service delivery in the area of IFM support services. ● To arrange for seamless implementation of sales plan activities, including sales events/trade shows and promotions for all regional dealers and MTNI connects. ● To assist dealers and MTNI connects in all levels of technical support including account planning, systems access, and payment troubleshooting. ● To collect, analyze, track, and address any probable issues (such as technical and non-technical complaints, claims, and frauds) reported by regional dealers and MTNI Connects on the spot where applicable and escalate outstanding ones for follow-up. ● To conduct visits to dealers and MTNI connects on a weekly and monthly basis to get the latest updates on conditions, including stock availability, merchandising items, and sales performance status. ● To arrange for training of new dealers and MTNI connects regarding systems, products, and various services. ● To support regional dealers and MTNI connects with their sales targets. ● To gather on field market data on competitors such as pricing, service offerings, etc., and provide feedback to regional management. ● To balance the sales points within the region for increasing the sales points availability. ● To track regional registrations and activations (iSim, TDD, FDD, Swap, MNP) on a daily/weekly basis. ● To ensure that all dealers’ registrations are done correctly and documents are sent to customer relations for documentation. ● To maintain document management systems and that dealers' databases are regularly updated. ● To report the geographical position of all points of sales regularly in the regions based on GPS coordinates. ● To specify top dealers and introduce them to the management. ● To prepare daily, weekly, and monthly reports on ongoing regional sales performance.