Job Description
● Assess training needs through surveys, interviews with employees, focus groups, or consultation with managers, instructors, or customer representatives.
● Design, plan, organize, or direct orientation and training programs for employees or customers.
● Offer specific training programs to help workers maintain or improve job skills.
● Present information with a variety of instructional techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures.
● Obtain, organize, or develop training procedure manuals, guides, or course materials, such as hand-outs or visual materials.
● Monitor, evaluate, or record training activities or program effectiveness.
● Develop alternative training methods if expected improvements are not seen.
● Evaluate training materials prepared by instructors, such as outlines, text, or hand-outs.
● Evaluate modes of training delivery, such as in-person or virtual, to optimize training effectiveness, training costs, or environmental impacts.
● Keep up with developments in area of expertise by reading current journals, books, or magazine articles.
● Negotiate contracts with clients for desired training outcomes, fees, or expenses.
● Attend meetings or seminars to obtain information for use in training programs or to inform management of training program status.
● Monitor training costs and prepare budget reports to justify expenditures.
● Select and assign instructors to conduct training.
● Schedule classes based on availability of classrooms, equipment, or instructors.
● Supervise, evaluate, or refer instructors to skill development classes.
● Devise programs to develop executive potential among employees in lower-level positions.
