Zal Iranian Industrial Group (Lamiz Coffee), a reputable and structured complex, invites capable and experienced people to join the IT team to develop its information technology team in Tehran's headquarters.
This job position is a middle role in the IT structure of the organization and is responsible for coordinating the technical team under the supervision of the IT manager.
Task Description:
Supervise and manage the IT team (including technical support, network, hardware, and software).
Monitor the performance of servers, IT equipment, and services, and ensure their stability and availability.
Divide tasks among team members and follow up on the correct and timely implementation of tasks.
Handle technical requests from users and provide solutions at the supervisory level.
Provide regular reports to the IT manager on the status of systems, needs, and events.
Document key IT settings, processes, activities, and events.
Coordinate with contractors and technical suppliers within the framework of the organization's policies.
Requirements:
5 to 7 years of relevant work experience in IT.
At least 2 years of experience in a supervisory or technical team coordination role.
Proficient in managing and supporting Windows Server and Active Directory, Group Policy, DNS, and DHCP services.
Familiarity with VMware ESXi or Hyper-V virtualization.
Ability to configure and troubleshoot network equipment (switches, routers, Mikrotik, Cisco, or similar firewalls).
Familiarity with backup solutions and enterprise antiviruses.
Experience in supporting users and managing Helpdesk requests.
Familiarity with monitoring or documentation tools such as Zabbix, PRTG, or LibreNMS (considered an advantage).
