Job Description

  • Manage and troubleshoot desktops and notebooks, deployment, configuration.
  • Provide help desk services and on-call for local and remote users.
  • Coordinate the purchase of IT unit equipment.
  • Implement and monitor IP networks (WAN, LAN, wireless).
  • Manage and troubleshoot Microsoft Active Directory domain services and Microsoft Exchange organizations.
  • Configure and manage vmware vsphere and hyper-v virtual machines.
  • Assist in deployment and configuration of home appliances, switches, servers, storage, telephone and updates.
  • Monitor and troubleshoot utm devices and vpn tunnels.
  • Backup data and configuration.
  • Manage commercial anti-virus solutions.
  • Monitor network usage and performance.
  • Security risk control and proactive defense against cyber threats.
  • Produce technical and statistical reports.
  • Travel to other offices and operational units of the company to troubleshoot and install systems.

Requirements

  • At least a Bachelor's degree in Computer Engineering, IT or other related fields.
  • At least 1 to 3 years of relevant experience.
  • Knowledge of Microsoft operating systems and services (Windows 7/10/11/2008/2012/2016/2019), Exchange Server (2013/2016), security concepts and technologies, vpn protocols, anti-virus and backup solutions , servers, and storage solutions.
  • Working knowledge of routing and switching and familiarity with virtualization solutions.
  • Appropriate interpersonal and communication skills (both English and Farsi).
  • Self-motivated and very enthusiastic about new technologies and solutions.
  • Sufficient skills for problem solving and troubleshooting.

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