Customer Support Specialist

Job Description

At Radman, we are looking to hire a dynamic and skilled customer support specialist. We invite creative and capable sales experts to join our active and vibrant team.

Key Responsibilities:

• Identifying and engaging with potential customers, universities, and institutions.
• Following up on leads via email, phone, and in-person meetings.
• Maintaining and managing a pipeline of leads, with a focus on closing deals.

Customer Relationship Management:

• Building and maintaining strong relationships with customers and partners.
• Understanding customer needs and proposing suitable solutions.

Sales Strategy Execution:

• Achieving or exceeding monthly and quarterly sales targets.
• Developing and implementing strategies to increase sign-ups and partnerships.

Reporting & Feedback:

• Providing regular reports on sales activities, pipeline status, and results.
• Offering feedback to improve sales processes and strategies.

Requirements:

Familiarity with CRM Systems:

• Experience with CRM software (e.g., HubSpot, Salesforce) for lead and customer data management (a plus).

Technology Proficiency:

• Proficiency in Microsoft Office Suite (Word, Excel, and PowerPoint).

Benefits of Working at Radman:

• Competitive salary and performance-based incentives.
• Opportunity to earn commissions on closed deals.
• International travel opportunities for attending Radman events and conferences.
• Social security insurance from day one of employment.
• A dynamic, youthful, and educational work environment with opportunities for career growth and development.
• On-the-job training.
• Occasional gifts for special events.