Call Center Expert

Hasin Group Tehran

Posted Over a month ago

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Salary

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Job Description

Taraabarnet (a member of the Hasin group) is a startup that operates in the field of transportation. We are excited to have a new teammate in the customer support department who can help Taraabarnet grow with his communication skills and familiarity with the startup ecosystem by the following responsibilities. Responsibilities: ● Prepare reports and submit forms in order to improve the services of the customer support unit. ● Make outgoing calls to app users to follow up on requests. ● Answer incoming customer calls. ● Record information in the relevant panel.

Requirements

The person we are looking for will have such skills and characteristics: ● Creativity and problem-solving ability. ● Ability to document and prepare reports. ● Multi-task abilities. ● Time management. ● Expert in customer relationships. ● Expert in Microsoft Office. ● Sufficient knowledge and experience in using CRM software. ● Having team spirit and high flexibility. ● Having speed of action, patience, discipline, accuracy, and commitment. ● Having communication, verbal, and writing skills to optimally perform assigned responsibilities. If you have such features in yourself, this position belongs to you.

Employment Type