Job Description
● Identify, model, and measure the performance of business processes.
● Evaluate business processes, anticipate requirements, uncover areas for improvement, and develop and implement solutions.
● Lead ongoing reviews of business processes and develop optimization strategies.
● Understand users, their views of the world, pain points, frustrations, and what matters to them most in order to find the best solution.
● Collect and coordinate feature requests and ideas from all functions of the commercial.
● Translate the needs of the stakeholders (customer, commercial team, product) into product requirements.
● Analyze data and internal user feedback to build solid business cases to support and justify feature development.
● Identify features prioritization and define product roadmap using data and monitor metrics after release.
● Manage projects, develop project plans, and monitor performance.
● Work with the product team to ensure mutual understanding of business requirements and serve as the primary product point of contact with the Tech department.
● Roll out features and ensure stakeholder involvement and education of the new product.