کارشناس فروش و بازاریابی

Job Description

Duties: - Recognize and analyze the company's software to answer potential customer questions - Identify the target market and gather information about potential customers and establish a relationship with them - Gathering the required information and identifying competitors and analyzing their products along with analyzing their operations and offering suggestions to differentiate them - Provide the goal (Target) of periodic sales and schedule related to its implementation (items such as contact time, reporting period, follow-up, etc.) - Answering sales incoming calls and providing advice - Record customer information and related negotiations and follow-ups in the field of CRM - Measuring customer satisfaction and providing suggestions to increase their satisfaction and follow up previous customers to encourage future purchases and increase purchases - Pursue potential customers and establish relationships and arrange face-to-face meetings - Communicating (correspondence, interviews, telephone calls, ..) with customers, key purchasing decision makers, financial managers and effective managers - Refer and call past customers and investigate the reason for not buying and disconnecting them and solving problems between us - Follow-up of contract and settlement of customers and initial coordination for installation and training with the participation of technical experts - Provide suggestions for designing and updating the website and implementing e-marketing Working Conditions: - From Saturday to Wednesday - Social Security Insurance - Place of work: East of Tehran