Duties:
- Recognize and analyze the company's software to answer potential customer questions
- Identify the target market and gather information about potential customers and establish a relationship with them
- Gathering the required information and identifying competitors and analyzing their products along with analyzing their operations and offering suggestions to differentiate them
- Provide the goal (Target) of periodic sales and schedule related to its implementation (items such as contact time, reporting period, follow-up, etc.)
- Answering sales incoming calls and providing advice
- Record customer information and related negotiations and follow-ups in the field of CRM
- Measuring customer satisfaction and providing suggestions to increase their satisfaction and follow up previous customers to encourage future purchases and increase purchases
- Pursue potential customers and establish relationships and arrange face-to-face meetings
- Communicating (correspondence, interviews, telephone calls, ..) with customers, key purchasing decision makers, financial managers and effective managers
- Refer and call past customers and investigate the reason for not buying and disconnecting them and solving problems between us
- Follow-up of contract and settlement of customers and initial coordination for installation and training with the participation of technical experts
- Provide suggestions for designing and updating the website and implementing e-marketing
Working Conditions:
- From Saturday to Wednesday
- Social Security Insurance
- Place of work: East of Tehran
Requirements
Specifications:
- Have at least three years of successful sales and marketing experience in products and software solutions
- Familiar and has a history of activity in one of three areas: sales of video surveillance software or traffic control systems or image processing (special points)
- Familiarity with applications
- High public relations and mastery of the principles and techniques of negotiation (telephone and in person) and meeting management
- Committed, orderly and responsible
- Ability to present and present the product and face-to-face consultation and follow-up of customers
- Ability to identify markets and find potential customers
- Mastery of Internet search
- Familiarity with competitors' evaluation and feasibility study of disadvantages and advantages
- Familiarity with marketing and branding programs
- Introduction to CRM software
- Familiar with office and personnel communications
- Ideation for more sales, more marketing and customer retention
- Nature and length of previous experience: 3 years related experience.
Specialist knowledge: Financial Analysis, Competitors analysis.
Soft Skills and Personality traits: teamwork, comuunication skills.