Job Description

- Identifying and collecting current, potential and missing customers information, classifying and registering them in accordance with the pattern of establishing a relationship (presence, telephone, correspondence) with current customers about buying and encouraging them to increase purchases and obtain their satisfaction. - The writing reports of talks. - Creating a relationship (presence, telephone, correspondence) with lost customers and discovering the reasons for not buying them and solving problems between them and trying to restore them. - Establishing relationships (in-person, telephone, correspondence) with potential customers and negotiating with them, and encouraging them to start cooperating and buying products from the company. - Planning and conducting visits to customers' business premises and controlling them and providing related reports. - Identification and analysis of competitors (product, price, distribution and advertising). - Provide regular marketing and sales reports and special reports to the management. - Cooperate in the company's promotional activities. - Co-operation and coordination with the financial unit of the company in accounting, payment and collection of company claims. -Co-ordination with suppliers and shipping (if necessary) to send the goods to customers. - Mastering the company's products and cooperating in training other forces (if necessary). - Compliance with all administrative procedures and cooperation to create a suitable working environment for the company's goals.