Job Description

Objective: To maintain and develop the relationship with customers & acquiring new customer Main responsibilities: • Manage customer inquiries, problems & determine appropriate solutions • Ensure customer satisfaction by providing smooth customer service as per service standards • Develop new customers with business solutions for supply chain and delivery services • Plan and execute regular maintenance and business development visits to customer • Maintain and regularly update customer information • Understand all aspects of customers’ business needs & business development opportunities • Prepare proposals and quotations to customers • Ownership of payments collections alongside the Credit Officers Reporting to: Sales Team Leader