مدیر امور مشتریان

نوو نور دیسک پارس تهران

منتشر شده 1 ماه پیش

Job Description

Are you ready to make a difference in the pharmaceutical industry? Do you have a passion for sales and building strong relationships with key clients? Novo Nordisk is looking for a Key Account Manager in Tehran to join our team in Iran. If you are a strategic thinker with excellent communication skills and a background in the pharmaceutical business, we want to hear from you. Apply today for a life-changing career.

About the department:

Novo Nordisk (NN) is a global healthcare company with 101 years of innovation and supervision in diabetes care. This heritage has given us experience and capabilities that also enable us to help people defeat obesity, hemophilia, growth disorders, rare diseases, and other serious chronic diseases. Headquartered in Denmark, Novo Nordisk employs over 60,000 people in 80 countries and markets its products in more than 170 countries. Novo Nordisk has been globally recognized as the Best Place to Work, topping the ranks for two consecutive years in 2022 and 2023. It is an exciting time to join Novo Nordisk and be part of a dynamic company in an even more dynamic industry, helping us achieve our aspirations to establish a global presence in the industry.

The position:

As a key account manager at Novo Nordisk Iran - Tehran, the role involves ensuring product availability and managing stock across provinces in collaboration with distributors, following Novo Nordisk's vision, values, and strategies. The role includes aligning with commercial managers and adhering to IFDA regulations while implementing NNPARS sales strategies nationwide. Responsibilities include defending the company's sales and marketing strategies, optimizing product distribution with a patient-centric approach, and ensuring fair access across the country. Additionally, the role involves negotiating with IFDA and local universities and facilitating Key Account pharmacy supply chains to secure the optimal distribution of Novo Nordisk products.

Other role expectations are as follows:

  • Strategic Distribution Management: Ensure optimal, fair, and strategic distribution of products in collaboration with distributors, following Novo Nordisk Iran's strategies and business objectives.
  • Sales and Stock Oversight: Maintain close follow-up with distributors' branches to manage sales and stock levels, ensuring timely product availability and preventing stock issues.
  • Alignment and Coordination: Strengthen alignment between distributors and local FDOs, facilitate coordination with the sales team, and enhance the distribution plan's effectiveness to support market expansion.
  • Client Relationship Management: Develop and sustain solid relationships with key clients, address their complaints, and act as the main point of contact between key clients and internal teams.
  • Reporting and Collaboration: Compile reports on account progress, goals, and forecasts, and ensure intra-functional collaboration among the KAM team to align tasks with overall targets and reinforce synergy.

Requirements

  • Bachelor's or Master's degree in Pharmacy, Business Administration, Economics, or similar fields.
  • At least 5 years of sales force experience in the pharmaceutical business/FMCG.
  • English fluency is required, with strong communication skills to deal with internal and external stakeholders.
  • Team player who believes in teamwork and the power of synergy, with a problem-solving attitude and analytical thinking skills.
  • Proficient in all Microsoft Office applications as well as CRM software.

Working at Novo Nordisk:

At Novo Nordisk, we don’t wait for change. We drive it. We’re a dynamic company in an even more dynamic industry, and we know that what got us to where we are today is not necessarily what will make us successful in the future. We embrace the spirit of experimentation, striving for excellence without fixating on perfection. We never shy away from opportunities to develop, we seize them. From research and development to manufacturing, marketing, and sales – we’re all working to move the needle on patient care.

Contact:
Please send your CV online and only in English (click on Apply and follow the instructions).

Deadline:
June 02, 2024

Applications will be screened on an ongoing basis, so you are encouraged to apply as soon as possible.

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

At Novo Nordisk, we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds, and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve, and the communities we operate in. Together, we’re life-changing.

Employment Type

  • Full Time

Seniority

Details

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