Job Description

• Provide technical assistance and support for incoming queries and issues related to computer systems, software and hardware. • Managing user accounts, permissions, email and Anti-virus. • Maintain daily performance of computer systems. • Install, modify and repair computer hardware and software. • Run diagnostic programs to resolve problems. • Install computer peripherals for users. • Follow up with clients to ensure issue has been resolved. • Have a good knowledge and enough experience to face unknown issues and resolve them. • Managing all system back-up and restore systems

Requirements

• Ability to analyze information and report on IT events • BSc,MSc in computer Engineering ( software , hardware), IT or computer Science • Ideal Age Range: Maximum 30 • Familiarity with English language • Highly flexible, good communication skills and team work, WELL-ORGANIZED, accountable • Mastering on Active and Passive networks equipment • Familiarity with computer systems (Software and Hardware) • Candidate must know MCSE (certified person is preferable) • Candidates must have enough knowledge in Help Desk • Familiar with CISCO switches (layer 2 and 3) • Candidate must know SQL server • Familiar with CRM concepts and software • Familiar with accounting software (Rahkaran systems is preferable)

Employment Type

  • Full Time

Details

Employment type

  • Full Time

Educations

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