Job Description

- Proficient in Wireless communication equipment - Monitoring all links via the monitoring tools - IT Expert is responsible to manage day to day end user support related to any IT tools as the first point of escalation for IT infrastructure issues. - Provide on-time, high quality support desk functions upon requests of personnel based on priority - Troubleshooting any software / hardware problems related to the user computers or shared equipment’s like printers, scanners, network adapters, fax machines etc. - Regular check of racks, UPS, internet, LANs and WANs and any IT equipment