Job Description
● Oversee liaising approvals between employees and the insurance companies.
● Take appropriate actions in case of employees' and/or the insurance companies’ complaints.
● Manage the medical refund cases and revise claims.
● Responsible for adding families to the insurance database as per employees’ requests.
● Responsible for revising and paying medical invoices related to medical, accidental, and life insurance on a quarterly basis.
● Audit the consumption versus the payment on a quarterly basis.
● Responsible for the annual renewal of the contracts of the insurance companies after getting approval from the human resources director and the holding company.
● Responsible for all reporting related to insurance companies.
● Responsible for auditing new insurance companies before signing the contract.
● Ensure all papers are fulfilled in case of death, disabilities, or chronic and ensure employees and/or their families receive their rights.
● Responsible for spotting and reporting all fraud cases.
● Create and update a Medical database for employees to ensure accurate medical records.