Job Description
About Snapp:
Snapp is the pioneer provider of ride-hailing mobile solutions in Iran that connects smartphone owners in need of a ride to drivers who use their private cars to offer transportation services. We are ambitious, passionate, engaged, and excited about pushing the boundaries of the transportation industry to new frontiers and being the first choice of each user in Iran.
Responsibilities:
Snapp is now offering multiple services within one app, enabling Iranians to fulfill their everyday needs by having everything at their fingertips. Our customers can now use services like internet taxis, food and grocery delivery, medical consultations, booking hotels, buses, or flights, getting mobile and internet recharge, or delivering items by bike, car, or truck, and many more services within one app.
The position is to lead and grow services on the super app by creating and executing a marketing plan, deep-diving into commercial, ops, and customer service to identify growth blockers and suggest and implement their solutions by aligning with multiple stakeholders.
- Lead cross-venture CRM and growth campaigns, and align marketing activities.
- Regularly run, assess and review cross-channel campaigns and optimize their performance through ongoing tests.
- Coordinate with various team members from business units and ventures and suggest initiative possibilities from CRM standpoints.
- Identify trends and insights, and optimize performance based on the insights.
- Commercial and marketing analysis for ventures to break the status quo and continuously improve the business.
