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Job Description

We are seeking a dedicated and proactive Training Supervisor to lead onboarding and continuous training initiatives for drivers across our operations. In this role, you will be responsible for delivering training programs to new drivers, conducting refresher sessions for those with performance challenges, and working closely with mentors to identify and address onboarding issues. The ultimate goal of this role is to enhance driver performance quality and increase retention, thereby improving overall fleet efficiency.

Responsibilities:

Deliver daily training sessions for newly hired drivers

Conduct refresher training for drivers with performance issues

Review and analyze daily/weekly reports from branch mentors to identify onboarding challenges and provide feedback on training progress

Collaborate with the operations team to design and improve training processes

Identify training needs and propose innovative ideas to enhance training quality and driver learning experience

Monitor driver performance indicators during the first month of employment and provide actionable feedback

Ensure proper execution of training programs and evaluate their effectiveness

Prepare training-related content for social media and blog platforms

Conduct comprehensive analysis of training data and provide improvement recommendations

Track retention rates of newly hired drivers during the first months of employment

Required Qualifications:

Advanced proficiency in Microsoft Excel

Familiarity with Power BI

Hands-on operational experience

Strong communication skills

Ability to manage and lead a team

Age below 35