Job Description
We are looking for a results-oriented Business Process expert to successfully analyze and improve our business processes and related IT technologies. You will be collaborating with senior managers to determine which business processes need optimization, enhancing the performance of our IT systems, and deploying and implementing suitable technological solutions.
Key Responsibilities:
• Create process documentation/workflows, knowledge articles and self-service guidance for IT Services.
• Applying knowledge of business process modelling notations (BPMN) to documenting processes.
• Monitoring, measuring and providing feedback on process performance.
• Overseeing the implementation of revised company processes and workflows.