جانشین رئیس ایستگاه فرودگاهی

Job Description

We are recruiting for an airport services duty officer based in Isfahan, Iran. In this role, you will supervise and control flight-handling activities such as flight editing, check-in, transfers, and boarding, in order to ensure a high service standard. You will achieve optimum customer satisfaction and an on-time department of flights. You will also have overall control of the shift as a direct representative of the airport services manager. You will also ensure the punctuality and safety of all Qatar airways operations. Roles: ● Ensuring that passenger and aircraft handling practices conform to the safety and security standards. ● Ensuring that all QR aircraft handling standards are met on a shift basis. ● Managing and controlling manpower on the shift, in order to optimize utilization and maintain staff morale and discipline. ● Ensuring proper allocation of manpower and resources in the airport operations. ● Completing checks to ensure adequate standards are maintained. ● Resolving customer problems and complaints while on duty and working with all departments including customer. ● Facilitating ramp handling activities in liaison with GHA, caterers, fueling, maintenance, cargo, and crew to expedite departure.