Plan, organize, and effectively conduct employee training and development on various skill, policy, and compliance areas and for different organizational levels.
Identify areas in which training is required and/or beneficial through research, data analysis, and consultation.
Evaluate and modify existing or proposed programs; suggest and implement suitable changes.
Develop unique training programs to fulfill workers’ specific needs to maintain or improve job skills.
Design, draft, and/or acquire new training materials.
Collaborate with outside consultants and training providers to deliver training.
Maintain records of training and development activities, attendance, results of tests and assessments, and retraining requirements.
Assess training materials prepared by instructors.
Evaluate program effectiveness through assessments, surveys, and feedback.
Maintain knowledge of the latest trends in training and development.
Prepare and implement training budget; maintains records and reports of expenses.
Facilitate delivery of training by reserving and setting up needed audiovisual equipment and training rooms; scheduling training times with attendees; preparing and distributing training aids such as handouts; and performing other related tasks.
Perform other related duties, as required.
Requirements
Knowledge of HR functions and processes.
Excellent verbal and written communication skills in both English and Farsi.
Excellent interpersonal, negotiation, and conflict-resolution skills.
Excellent organizational skills and attention to detail.
Excellent time management skills with a proven ability to meet deadlines.
Strong analytical and problem-solving skills.
Ability to prioritize tasks and deliver timely results.
Ability to act with integrity, professionalism, and confidentiality.
Proficient with Microsoft Office Suite.
Willingness and ability to quickly learn new things and adapt effectively to changing situations.
Bachelor’s degree in Human Resources Management, Training, and Development, or a related field.
At least 4 years of experience in a similar role is a plus.