Operations Manager – Incoming Tours

Zhivar Tehran

Posted 2 years ago

Job Description

We are looking for a seasoned operations manager for our incoming tour department, operations professional with a minimum of 10 to 15 experience working as an operations manager for an incoming tour operator with well-established contacts in the Iranian hotel and transportation industry along with experience managing a small operations staff: pricing, visa, and ticketing departments which all fall under the operations department for all scheduled incoming tours. ● Manage all hotel contracts and bookings ● Manage transportation contracts and booking ● Manage visa department and staff to ensure all visas are issued on time for incoming tours ● Manage and calculate pricing as needed. ● Evaluate and rate the quality of service with all service providers, hotels, transportation, etc. ● Hire and manage a small operations staff as needed. ● Interact with VIP clients as needed. ● Manage quality control of operational services for all incoming tours.

Requirements

● 10 to 15 experience working as an operations manager. ● Well-established contacts within the Iranian hotel and transportation industry. ● Familiar with visa application and visa approvals for foreign tourists or managing the visa timeline. ● Experience working with the Iranian Ministry of Foreign Affairs. ● Experience managing a small operation staff of 3-4 employees. ● Experience interacting with foreign tourists and guests visiting Iran. ● A motivated and result-driven professional with a can-do attitude. ● Solid leadership skills with the ability to motivate and manage an operational staff. ● Proven ability to effectively manage multiple (sometimes changing) priorities. ● Fluent in MS Office Suite, especially Word, Excel, Outlook, etc. ● Fluency in English or any other language is a plus.

To see more jobs that fit your career