Marketing Specialist

Job Description

Task Description:
Monitoring data collection and market research by agencies and analyzing the results in collaboration with the brand manager.
Holding internal taste tests, data recordings and presenting analytical reports.
Receiving, registering and tracking customer complaints and requests by telephone, email, in -person and website in the CRM system, along with accountability and coordination with internal units to solve problems.
Providing and presenting marketing reports, selling and analyzing competitors on a periodic and case -by -case basis.
Completion of customer survey forms and analyzing the resulting data (with ISO approach).
Performance of periodic market visits (Visit Market) and relevant reports.
Preparing and ordering items and sample products required by marketing
Collaborate with brand executives and sales and digital marketing teams in content and advertising items

Specialized knowledge and skill:
Education in one of the fields of management or industrial engineering
At least 2 years of professional work experience in marketing field
Introduction to Marketing and Market Research Concepts
Introduction to Customer Relationship Principles and Complaints System
Moderate mastery over the Office

Behavioral Competences:
Good -natured
Committed, responsible and persistent
Have a spirit of searching and interested in learning
Has a cardiac spirit
Precise and have the attention to detail