Learning & Development Specialist

Job Description

We are looking for a Learning & Development Specialist to join our HR team and support the effective delivery and coordination of employee learning programs.
In this role, you will be responsible for coordinating training programs, working closely with trainers and learning providers, supporting training needs assessment, maintaining learning records, and gathering learner feedback. The role requires strong organizational skills, attention to detail, and the ability to manage multiple training activities while ensuring a positive learning experience for employees.

Key Responsibilities:

Coordinate and execute training programs and workshops in line with the approved learning calendar.
Coordinate with trainers, training providers, and internal stakeholders to ensure smooth delivery of learning programs.
Manage the operational aspects of training sessions, including venue, equipment, communications, and attendance.
Track employee participation and maintain accurate attendance records.
Support the collection and consolidation of data for training needs assessment.
Maintain and regularly update employee learning records and training databases.
Ensure the accuracy and completeness of training data, including attendance, costs, course details, and learning history.
Respond to employees' and trainers' inquiries and provide timely information regarding training programs.
Build and maintain professional relationships with trainers and external learning providers.
Collect learner feedback and training evaluation results and provide relevant data for further analysis.
Identify operational issues in training delivery and contribute to improving learning processes and employee learning experience.
Prepare basic training reports and dashboards as required.

Requirements:

Bachelor's degree in Human Resources Management, MBA, Public Management, Psychology, or a related field.
3–5 years of relevant experience in Learning & Development, Training, or Human Resources.
Hands-on experience in coordinating and delivering corporate training programs.
Good command of Microsoft Office, particularly Excel and PowerPoint.
Experience with LMS, HRIS, or other learning management systems is a plus.
Strong organizational and coordination skills.
High attention to detail and data accuracy.
Strong communication and interpersonal skills.
Ability to manage multiple tasks, prioritize effectively, and meet deadlines.
Strong follow-up and problem-solving skills.
Collaborative mindset and ability to work effectively with different stakeholders