We are looking for a highly motivated IT technical support for technical telephony and remote desktop support of IP cameras and smart home products
Main responsibilities:
• Providing technical support to customers in installation and setup of IP cameras and smart home products.
• Cooperation with the company's content provider in preparation of technical documents such as tutorials, product manuals, website posts, etc.
Requirements
• Having knowledge of computer networking
• Good English reading and translation skills are an advantage
• Working knowledge of WordPress platform is not mandatory but is an advantage.
• Past experience with technical call center support is not mandatory but is an advantage