Help Desk Engineer

Job Description

 We are looking for a help desk engineer with the following skills:

OPERATING SYSTEMS:

• Familiarity with the installation and troubleshooting of Windows.
• Familiarity with Linux is a plus.

GENERAL SOFTWARE:

• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Familiar with web browsers (Chrome, Firefox).

Networking:

• Understanding TCP/IP, DNS, DHCP, and Network
• Ability to set up modems, routers, configure LAN settings, and work with switches

HARDWARE TROUBLESHOOTING:

• Familiarity with diagnosing and fixing issues with keyboards, monitors, all-in-one PCs, printers, and other peripherals.

SOFTWARE INSTALLATION & CONFIGURATION:

• Familiarity with installing antivirus software.
• Familiarity with updating Windows and drivers, installing printers, and other necessary tools.