• Collecting, cleaning, and analyzing sales, marketing, after-sales service, and customer relationship data • Designing and developing managerial dashboards and reports (Power BI) • Providing practical insights to improve sales, inventory, costs, and branch performance • Collaborating with HR and customer relationship teams to monitor key performance indicators (KPIs) • Identifying key patterns and trends within data to support strategic decision-making • Assisting in designing forecasting models • Documenting data, processes, and reports