Customer Support

Job Description

Responsibilities:
- Responding to customer inquiries and requests carefully and politely
- Providing accurate and appropriate information about the company's products and services
- Solving customer issues and problems with emphasis on providing effective solutions
- Tracking the status of orders and ensuring their timely completion
- Close collaboration with other departments to improve service processes
- Preparation of periodic reports on the status of customers and presentation to the management

Qualifications:
- Ability to communicate effectively and professionally with customers
- Problem solving and time management skills
- Mastery of computer skills and related software
- Ability to work in a dynamic and team environment