Job Description

• Provide professional technical solved fault of network. • Assistance TI & Project team solved fault. • To be responsible of KPI and SLA of transmission network Main responsibilities: • SLA level1 and level2 issue transmission Technical Support • Other issue Technical Support request from NOC, RNO, Project Team, etc • Daily check transmission part of RNOC Network Preventive Maintenance Report, especially RNO Sites. And feedback transmission information to BO shift leader • Send Irancell Network transmission Daily Report, Update the requirement to Network Preventive Maintenance Plan, and feedback to BO shift leader • NOC transmission training and RNOC transmission training support