Job Description

•Main Objective: Imagine a workplace which encourages you to take on responsibility and where your ideas will be heard and implemented. Imagine a fast-paced environment where your performance makes the difference. This is Clarity! We are looking for adventurers to join our smart and inspiring team! Clarity is an enterprise application that contains more than 17 modules which its main responsibilities is to collecting huge raw data from different networks then unify, process, correlate and aggregate those data in order to Enabling and improving the service provider’s operational activities, Automating operational tasks, executing them faster, making them consistent and tracking progress/results. our product also have realtime monitoring feature and tools to analyze the data.our main customer is “MCI” ;also we have other customers worldwide •Main Responsibilities: -Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content -Write user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for success -Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications -Create, maintain and update manuals, procedures, specifications and other documents -Create, maintain and update installation instructions, training material and other technical documents -Design and establish style guidelines and standards for texts and illustrations to meet business needs -Work with development and support team to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage

Requirements

-Experience in technical writing of software documentation -Proven ability to quickly learn and understand complex topics -Previous experience writing documentation and procedural materials for multiple audiences -Superior written and verbal communication skills, with a keen eye for detail -Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures -Experience working with engineering to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support content -Proven ability to handle multiple projects simultaneously, with an eye for prioritization -Excellent spoken and written skills in English is a plus -Basic familiarity with the SDLC and software development is a plus -Previous software development experience is a plus

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