مدیر پروژه های ویژه و عملیات کسب و کار

Job Description

Special Projects & Business Operations Manager

Location: Tehran, Iran
Employment Type: Full-Time | On-Site & Field-Based
Reporting to: CEO
Seniority: Management

About the Company

We are a multi-brand business group operating in interior architecture, furniture, carpets, and decorative textiles. Our activities combine design, products, project-based services, and commercial operations.

As we enter a new phase of organizational development and operational transformation, we are seeking an ambitious, capable, and highly motivated professional to work directly with our CEO.

About the Role

This is a hands-on management position with significant involvement in daily business operations, organizational development, team coordination, and strategic projects.

The successful candidate will serve as a key execution partner to the CEO, helping translate business priorities into action, improve organizational effectiveness, and build scalable management systems.

We are looking for someone who combines strong execution skills, leadership potential, interpersonal intelligence, and a genuine passion for building businesses.

This is not a traditional executive assistant, administrative coordinator, or purely sales-focused position. It is a dynamic management role with direct exposure to important decisions and opportunities for professional growth.

Key Responsibilities

1. Business Operations & Executive Execution

Work closely with the CEO to translate strategic priorities into actionable plans.
Coordinate activities across multiple brands, departments, and business functions.
Take ownership of critical operational initiatives and ensure their successful execution.
Establish clear responsibilities, deadlines, and follow-up mechanisms.
Identify operational bottlenecks and proactively implement practical solutions.
Lead management follow-ups and ensure accountability for agreed deliverables.
Manage competing priorities while maintaining focus on business results.
Support the CEO in resolving complex and time-sensitive organizational challenges.
2. Organizational Development & Process Improvement

Evaluate existing workflows, responsibilities, and management practices.
Design, document, simplify, and improve operational processes.
Help establish clear organizational roles, reporting lines, and decision-making authorities.
Develop practical management systems, operational dashboards, and reporting routines.
Define and monitor relevant Key Performance Indicators (KPIs).
Establish effective meeting structures, action tracking, and performance reviews.
Improve coordination, efficiency, and consistency across business units.
Build systems that reduce dependency on individuals and support organizational continuity.
Help establish knowledge transfer and succession procedures for critical roles.
Our goal is to create effective, practical systems rather than unnecessary bureaucracy.

3. People Management, Recruitment & Team Development

Build positive, professional relationships with employees and managers.
Establish trust and mutual respect while maintaining clear performance standards.
Promote accountability, constructive communication, and a collaborative work environment.
Participate in recruitment, candidate screening, structured interviews, and hiring recommendations.
Evaluate employee capabilities, performance gaps, and development needs.
Support employee onboarding, performance reviews, and professional development.
Address workplace challenges and help resolve conflicts constructively.
Identify potential future leaders and support succession planning.
A particularly important aspect of this role is the ability to combine warmth, approachability, and interpersonal intelligence with confidence, firmness, and professional authority.

We seek someone who can earn genuine respect, inspire cooperation, and maintain high standards without intimidation or unnecessary conflict.

4. Special Projects & Transformation

Lead high-priority projects from planning to successful implementation.
Support organizational restructuring and management transitions.
Coordinate internal teams, external partners, and relevant stakeholders.
Develop project timelines, deliverables, responsibilities, and success measures.
Anticipate risks, address obstacles, and maintain execution momentum.
Present progress reports and practical recommendations to the CEO.
Ensure improvements are documented and sustainable.
5. Business Development & Commercial Initiatives

Contribute to business growth initiatives across the group’s brands.
Participate in important client meetings, commercial negotiations, and strategic partnerships.
Identify potential business opportunities and collaborative ventures.
Support structured sales processes, opportunity tracking, and client follow-up.
Coordinate marketing priorities with internal teams and external partners.
Evaluate marketing and commercial activities based on business outcomes.
Help develop sustainable sales and marketing capabilities within the organization.
Commercial development is an important responsibility, while the primary focus remains organizational leadership, operational execution, and management systems.

Required Qualifications

Preferably 3–7 years of relevant experience in business operations, project management, organizational development, or related managerial roles.
Proven ability to independently manage projects and deliver measurable results.
Strong organizational, analytical, and problem-solving capabilities.
Experience coordinating employees, departments, or cross-functional teams.
Excellent communication, negotiation, and interpersonal skills.
Ability to manage workplace challenges and difficult conversations professionally.
Understanding of management reporting, business performance, and financial fundamentals.
Practical experience with project management tools and Microsoft Excel.
Ability to work independently, take initiative, and manage multiple priorities.
Additional Advantages:

Experience working directly with senior executives.
Background in recruitment, team development, or performance management.
Experience improving operational processes and organizational systems.
Exposure to business development, consultative sales, or strategic negotiations.
Familiarity with architecture, design, furniture, construction, or premium products.
Personal Attributes

We particularly value candidates who demonstrate:

Ownership: Taking responsibility for results rather than merely completing assigned tasks.
Leadership Presence: Inspiring confidence and respect through competence and consistency.
People Skills: Building strong relationships while maintaining professional boundaries.
Execution Discipline: Following through on commitments and solving problems proactively.
Resilience: Remaining calm, effective, and solution-oriented under pressure.
Independent Judgment: Thinking critically and respectfully challenging decisions when necessary.
Adaptability: Responding effectively to changing priorities and business needs.
Organizational Mindset: Building processes and teams that can operate sustainably.
Ambition: Seeking continuous growth and meaningful managerial responsibility.
Integrity: Demonstrating discretion, fairness, and professional responsibility.
Working Environment & Career Growth

This position offers a unique opportunity to work closely with the CEO of a multi-brand organization during an important phase of business transformation.

The role requires active involvement in operations, management meetings, organizational initiatives, and external business activities.

It is a full-time, on-site and field-based position in Tehran, requiring flexibility during critical business periods, with working arrangements agreed in advance.

We offer a dynamic environment where initiative, accountability, practical problem-solving, and measurable contributions are highly valued.

As the organization grows, successful performance may lead to broader operational leadership responsibilities.

Compensation

Competitive compensation based on experience, demonstrated capabilities, and responsibility level, with potential performance-based incentives and periodic reviews.

Selection Process

Our selection process includes CV screening, an initial telephone interview, an in-person interview, and a practical business assessment.

We value proven achievements, sound judgment, interpersonal effectiveness, and execution capabilities more than job titles alone.

If you are an ambitious, confident, people-oriented professional who enjoys building organizations, leading execution, and turning complex business challenges into sustainable results, we look forward to hearing from you.