Analyze the needs of the organization's internal stakeholders.
Work with data and qualitative insight, through collaboration with staff.
managers and the public, to design solutions and strategic propositions.
Design new services and improve current services.
Design or redesign customer journey map.
Set future visions for products and services that inspire people and meet needs.
Align service strategy with organization and business targets.
Requirements
Bachelor’s degree in Business Administration, Marketing, Business Management, Communications, or a related field is beneficial but not required (a Master’s degree is preferred).
At least 3 years experience as a design team member.
A strategic and at the same time operational view of projects.