Job Description
We are looking for an organized, efficient sales support to be responsible for administrative duties and assisting the sales department in gaining and keeping customers. The sales support’s responsibilities include tracking sales leads, coordinating quotes with sales packs, providing customer service, and managing customer accounts, besides monitoring sales and the performance of the sales team as well as recording sales data.
Roles:
- Creating and processing orders in a timely manner, processing requests for rush orders, and reviewing pending orders and customer requests to ensure customer satisfaction.
- Managing customer accounts, following up with customers for administrative purposes, and providing troubleshooting assistance for orders, account statuses, and other problems.
- Performing data entry tasks for sales figures, metrics, and other relevant information and maintaining an organized and accessible filing system.
- Handling administrative duties for the company and its executives and management teams.
- Scheduling customer meetings and conferences.
- Preparing and submiting weekly reports relevant to the scope of work and responsibility.
