Job Description
• To track any sales issues regarding Dealers training needs, etc. by informing regional sales manager and the support teams
• To coordinate seamless implementation of sales plan activities, including sales events/trade shows and promotions for all regional Dealers and MTNI Connects
• To make up sales plan quarterly for each of Sales points to increase and improve the Sales Channel Activities.
• To ensure Dealers are delivering quality services by conducting quality checks such as calling Dealers’ customers on a random basis
• To supervise any probable issues (such as technical and non-technical complaints, claims and frauds) reported by Area Sales Administrators on the spot where applicable and escalate outstanding ones for follow-up
• To oversee market intelligence activities on competitors such as pricing, service offerings, etc. and providing feedback to regional management
• To supervise daily, weekly, monthly and YTD reports generated on ongoing regional sales performance
• To monitor cost of travelling made on purpose of conducting shop visits and ensure all related invoices are aligned with policies
• To prepare various types of reports for line manager as per request