Job Description

Key Performance Elements/Essential Functions: • Ensures first class guest service • Takes responsibility for the business performance of the restaurant • Analyzes and plans restaurant sales levels and profitability • Implements corporate marketing activities, such as promotional events and discount schemes • Prepares reports at the end of the shift/week, including staff control, food control and sales • Creates and executes plans for department sales, profit and staff development • Manages to approved budgets • Coordinates the entire operation of the restaurant during scheduled shifts • Manages staff throughout their shift and providing them with feedback as required • Responds to customer concerns •Ensuring that all employees adhere to the company¡¦s uniform standards • Recruits, trains and motivates staff • Organizes and supervises the shifts of waiting and cleaning staff • Maintains high standards of quality control, hygiene, and health and safety • Checks stock levels and ordering supplies as required • Prepares cash drawers and providing petty cash as required • Helps in any area of the restaurant when circumstances dictate