Job Description
Listing Quality Assurance (LQA ) team's main mission is to enhance content effectiveness on sales, seller, and customer experience with empower sellers from the perspective of content management, and elevating the conversion rate of seller/Potential Products to boost sales.
Responsibilities:
- Responsible for content strategy and policies.
- Create a better experience on the sellers' journey in product creation and content enrichment by root cause analyzing problems and designing better flow in the seller panel.
- Initiate new projects on product enrichment based on customer behavior.
- Elevate the conversion rate of the seller/platform to boost sales and Platform governance to ensure effectiveness.
- Decrease return and other dictators caused by poor content.
