Listing Quality Assurance (LQA ) team's main mission is to enhance content effectiveness on sales, seller, and customer experience with empower sellers from the perspective of content management, and elevating the conversion rate of seller/Potential Products to boost sales.
Responsibilities:
Responsible for content strategy and policies.
Create a better experience on the sellers' journey in product creation and content enrichment by root cause analyzing problems and designing better flow in the seller panel.
Initiate new projects on product enrichment based on customer behavior.
Elevate the conversion rate of the seller/platform to boost sales and Platform governance to ensure effectiveness.
Decrease return and other dictators caused by poor content.
Requirements
At least 2 years of experience in a supervisory or managerial role.
Bachelor’s or Master’s degree in Business or other related fields.
Multi-functional team leadership skills.
Analytical and problem-solving thinking skills.
Vision to understand seller needs and translate them into practical solutions.
Disciplined time management and ability to work under pressure.